Privacy Policy

Power Loans Pty Ltd (ABN 89 625 679 012 7) ("Power Loans", "we", "our", or "us") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information.


1. What we collect

The types of personal information we may collect include:


  • Name, contact details (email, phone number), and date of birth
  • Identity documentation
  • Financial and employment information
  • Information provided through enquiries or applications
  • Data from your use of our website or communications with our team
  • We may also collect credit-related information, where necessary to assess eligibility.


2. How we collect it

We collect information:


  • We collect information:
  • Directly from you (e.g. online forms, phone, email, applications)
  • From third parties with your consent (e.g. identity verification or credit check providers)
  • Through your interaction with our website and digital tools (e.g. via cookies)


3. Why we collect your information

We use your personal information to:


  • Respond to your enquiries
  • Assess eligibility for our products
  • Provide relevant information or support
  • Comply with legal obligations
  • Improve our services and website


We may also use your contact details to send you updates or marketing materials, which you can opt out of at any time.


4. Credit reporting (if applicable)

If relevant to your enquiry or application, we may collect or disclose credit-related personal information, such as:


  • Credit eligibility or repayment history
  • Identification details used for credit checks
  • Information from or to credit reporting bodies (CRBs)


We will only share this information where permitted under the Privacy Act and applicable codes, and only with your authorisation.


5. Marketing & communications

We may use your personal information to contact you about services, offers, or updates. You can opt out of marketing communications at any time by using the unsubscribe link provided or contacting us directly.


6. Use of cookies and website analytics

We may use cookies and similar technologies to monitor and improve your website experience. This includes tracking website traffic and user interactions through tools such as Google Analytics.


You can manage how cookies are used through your browser settings.


7. Disclosure of personal information

We may share your personal information with trusted third parties who support our operations, such as:


  • IT providers and customer support platforms
  • Verification and compliance service providers
  • Legal, financial, or professional advisors
  • Government or regulatory bodies, if required by law


We take reasonable steps to ensure these third parties handle your data in accordance with Australian privacy laws.


At this time, we do not actively disclose personal information to overseas recipients. If this changes, we will update this Policy accordingly.


8. How we store and protect your data

We store your personal information securely using a combination of electronic and physical safeguards. These include access restrictions, encryption, and secure data handling practices.


When no longer required, we will take reasonable steps to destroy or de-identify personal information.


9. Your rights

You have the right to:


  • Access the personal information we hold about you
  • Request corrections to any inaccurate or out-of-date information
  • Withdraw your consent for certain uses (e.g. marketing)
  • Make a complaint about a potential breach of privacy


10. Making a complaint

If you believe your privacy has been breached, please contact us using the details below. We take all complaints seriously and aim to respond promptly.


11. Contact us.


If you have any questions about this policy or your personal information, please contact us: